These Terms and Conditions ("Terms") govern your use of the Loud Haus website located at loudhaus.com.au ("Website"), operated by Loud Haus (ABN: 64676732438) ("Loud Haus", "we", "us", "our").

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

Note: These Terms apply only to your use of the Website. If you engage Loud Haus for services, our Service Agreement will also apply. Please read both documents carefully.

1.  Using Our Website

1.1  You may use this Website only for lawful purposes and in accordance with these Terms. By visiting the Website, you confirm that you are at least 18 years of age, or that you are accessing the Website under the supervision of a parent or guardian.

1.2  You must not use the Website to:

(a)  violate any applicable law or regulation;

(b)  infringe the rights of any third party, including intellectual property or privacy rights;

(c)  transmit any unsolicited commercial communications (spam);

(d)  attempt to gain unauthorised access to any part of the Website, its servers, or any connected systems;

(e)  introduce viruses, malware, or other harmful code;

(f)  use automated scripts, bots, or scraping tools to extract content from the Website without our prior written permission; or

(g)  engage in conduct that may damage, disrupt, or impair the functionality or availability of the Website.

1.3  Loud Haus reserves the right to restrict or terminate your access to the Website at any time, without notice, where we believe you have breached these Terms.

2.  Intellectual Property

2.1  All content on this Website, including but not limited to text, graphics, logos, icons, images, brand elements, layout, and code ("Website Content"), is owned by or licensed to Loud Haus. All rights are reserved.

2.2 Australian and international copyright and intellectual property laws protect Website Content. You must not reproduce, distribute, modify, create derivative works of, publish, or commercially exploit any Website Content without our prior written consent.

2.3  Nothing on the Website grants you any licence or right to use the Loud Haus name, logo, trade marks, or brand assets. Any unauthorised use is strictly prohibited.

2.4  You may view and print pages from the Website for your own personal, non-commercial use, provided you do not modify the content and you retain all copyright and proprietary notices.

3.  Website Content and Accuracy

3.1  The information on this Website is provided for general informational purposes only. It does not constitute professional business, legal, financial, accounting, or other advice of any kind.

3.2  While we take reasonable care to keep Website Content accurate and current, we do not warrant that the Website is accurate, complete, up to date, or free from errors. We may update, modify, or remove content at any time without notice.

3.3  You should not rely on information on this Website to make any business, legal, or financial decisions. We strongly recommend seeking independent professional advice for matters specific to your situation.

3.4  Any case studies, results, or testimonials displayed on the Website reflect individual experiences and outcomes. They are not a guarantee that you will achieve the same results.

4.  Our Services and Offers

4.1  Information on this Website about our services, including The Hello, The Deep Dive, The Workday, and The Project, is for general reference only. The full terms of any engagement are set out in our Service Agreement, which you will be asked to agree to at the time of booking.

4.2  Loud Haus reserves the right to change, discontinue, or update any service offering at any time. Pricing and availability are subject to change without notice.

4.3  Booking The Hello via the Website does not create a contractual commitment between you and Loud Haus beyond the attendance of that call. No paid services will be engaged without a confirmed agreement and payment.

5.  Third-Party Tools and Links

Booking Tools

5.1  The Website may integrate third-party scheduling and booking tools such as Calendly. Your use of these tools is subject to the terms of service and privacy policies of the respective third-party providers. Loud Haus is not responsible for the availability, content, or data practices of third-party tools.

External Links

5.2  The Website may contain links to external third-party websites. These links are provided for convenience only. Loud Haus does not endorse, control, or accept responsibility for the content, accuracy, or availability of any linked websites.

5.3  Accessing any external link is entirely at your own risk. We encourage you to read the terms and privacy policies of any third-party website you visit.

6.  Disclaimer

6.1  The Website is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Loud Haus makes no representations or warranties of any kind, express or implied, including but not limited to warranties of:

(a)  merchantability or fitness for a particular purpose;

(b)  uninterrupted or error-free access to or use of the Website;

(c)  the absence of viruses or other harmful components in the Website or its server; or

(d)  the accuracy, completeness, or currency of any content on the Website.

6.2  Loud Haus will not be liable for any interruption to, or unavailability of, the Website, regardless of the cause.

7.  Limitation of Liability

7.1  To the maximum extent permitted by applicable law, Loud Haus and its representatives are not liable for any direct, indirect, incidental, special, consequential, or punitive loss or damage arising out of or in connection with your access to or use of (or inability to use) the Website.

7.2  This includes, without limitation:

(a)  any reliance placed on Website Content;

(b)  loss of revenue, profit, data, or business opportunity; or

(c)  loss or damage caused by viruses or other harmful code transmitted to your device in connection with your use of the Website.

7.3  Nothing in these Terms excludes any rights or guarantees that cannot be excluded under the Australian Consumer Law or any other applicable law.

8.  Australian Consumer Law

8.1  Our services come with guarantees under the Australian Consumer Law that cannot be excluded. Nothing in these Terms is intended to limit or exclude those guarantees.

8.2  Where the Australian Consumer Law applies, and we fail to comply with a consumer guarantee, you may have rights under that law, including rights to a refund, repair, or replacement.

9.  Privacy

9.1  Loud Haus is committed to protecting your personal information. Please refer to our Privacy Policy for full details of how we collect, store, use, and protect your information when you use the Website or engage our services.

10.  User-Submitted Content

10.1  If you submit content to us via the Website — including through contact forms, enquiry fields, or any other input — you warrant that:

(a)  the content is accurate and not misleading;

(b)  you own or have the right to share the content; and

(c)  the content does not infringe the rights of any third party or violate any applicable law.

10.2  Loud Haus reserves the right to remove or decline to use any user-submitted content that we consider, in our sole discretion, to be inappropriate, harmful, or in breach of these Terms.

11.  Updates to These Terms

11.1  Loud Haus reserves the right to update these Terms at any time. The current version will always be published on the Website with an updated date at the top.

11.2  Your continued use of the Website after any changes constitutes your acceptance of the updated Terms. We recommend checking this page periodically.

12.  Governing Law

12.1  These Terms are governed by and construed in accordance with the laws of Queensland, Australia.

12.2  By using this Website, you irrevocably submit to the non-exclusive jurisdiction of the courts of Queensland, Australia, and any courts of appeal from those courts.

13.  Contact Us

13.1  If you have any questions about these Terms or your use of our Website, please contact us via email: hello@loudhaus.com.au